| Customization: | Available |
|---|---|
| Type: | Food and Drinks |
| Environmental Condition: | Indoor |
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Q1: How long is your warranty period? How to get warranty service?
A1: Our warranty is for 12 months, the warranty by sending the new replacement parts for free. All problems can be fixed by changing the broken parts.
Q2: What should we do if machines have problems when the warranty has expired?
A2: You still can enjoy our lifetime free maintenance service even if the warranty has expired.
Q3:What your lifetime free maintenance service cover?
A3: Our lifetime free maintenance service covers in following:
1; We can still provide some free replacement parts when the warranty is end.
2;We provide free repair service for lifetime(if got any problems with main parts,
pls sent the parts back to us for free repair)
3; We provide free updates and programming for the latest software and technology.
4; We provide free remote assistance for any problems you are unable to fix.
Q4: Can we place the order directly from the website?
A4: Yes, but the price shows on our site without payment system parts, please better contact us to confirm the payment solution before making the order.
Q5: How to arrange the shipment
A5: The vending machine is big and heavy items, so only can ship by sea.
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